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PICK UPS

For signage orders based within Wellington, we have the option of picking up from our home-based location in Lower Hutt. Once your order is complete and ready for pick up, you will receive an email with the address and specific pick-up time.

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For hired signage orders, pick up will be available the day before the event. If you are picking up the signage frame, please note that a large vehicle will be needed for transport as the frame is quite large and bulky and cannot be dismantled. It will not fit in a sedan type vehicle. If you are picking up more than one frame, a van of some sort may be required.

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If for any reason you do not pick up your order on the agreed day, please let us know to arrange a new time. Items not picked up will not receive a refund.

For apparel and decal orders, you will receive an email once it’s ready with all the pick up details.

DROP OFFS

For hired signage, drop offs must be the day after the event unless prior arrangements have been made with us. Drop off location is the same as pick up. Please get in contact with us via email or Instagram to arrange a suitable time for drop off.

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Failure to drop off the items on the specified day will result in a late fee. Items must also be returned in the same condition that were picked up. Damage to the items or loss of items will incur a replacement fee.

DELIVERY WITHIN WELLINGTON

Delivery is available for orders within Wellington at an additional charge. Please let us know if you would like to add this option to your order. The costs for delivery are for one way, if you require drop off and pick up for hired items, the delivery costs will be double. 

 

The delivery costs (one way) are as follows:

  • Lower Hutt: $10

  • Upper Hutt: $15

  • Wellington City: $20

  • Porirua: $20

DELIVERY OUTSIDE OF WELLINGTON

Orders from outside of Wellington will be posted via the NZ Post tracked overnight courier service. You will receive an email with your tracking details once your order has been picked up. We aim for overnight delivery but occasionally there are courier delays that are out of our control. In order to avoid late arrival of your item(s), please order well before your event.

We have flat rate fees for all of our items: 

  • $25 for all signage orders

  • $10 for decal orders

  • $15 for apparel orders

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